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Fee & Hotel Schedule

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Fee Schedule

Fee Schedule Geographic Location of the Hotel
Malaysia
RM		 Indonesia
IDR		 United Kingdom
£
Service Tax 5% 10%  
Service Charge 10%    
VAT     17.50%
Upkeep and Maintenance Charge   32,000 + Service Tax  
Admin Fee 10.90 + Service Tax 32,000 + Service Tax  
Cancellation Fee 30 85,000 + Service Tax 10
Name Change Fee 30 85,000 + Service Tax 10
Call centre booking fee 10 + Service Tax 32,000 + Service Tax 3 †
Luggage storage 2 per luggage per day ** 7000 per day ** 2 per luggage per day
Credit card processing fee     1.95 (waived for Visa Electron)

** Luggage Storage for more than a day is only limited to guests who have a confirmed return booking. Storage period is limited to a maximum of 2weeks.

† Applicable to bookings made for any UK properties done via the Indonesia or Malaysia Call centre




Hotel Schedule

  Geographic Location of the Hotel
Malaysia Indonesia United Kingdom
Check- In Time 2.00 pm onwards 2.00 pm onwards 3.00 pm onwards
Check-Out Time 10.00 am sharp 10.00 am sharp 10.00 am sharp
Call centre contact details +603-79625888
enquiry@tunehotels.com
Mon - Fri 9am-9pm excluding public holidays		 +6221 56970060
balienquiry@tunehotels.com
Mon - Fri 9am - 9pm excluding public holidays		  
Early Check-In 11.00 am onwards    
Late Check-Out 1.00 pm sharp    
Housekeeping frequency for occupied room Daily ** Daily ** Every 3 days (ie if check-in on Monday, next cleaning is on Thurs)*

** Housekeeping may be declined with the use of the "Do Not Disturb tag" in the room.

* Additional housekeeping services are available for a minimal fee as an add-on