-
English
- English
- 简体中文
- Bahasa Indonesia
Career With Us
-
Responsibilities:
- Acts with integrity, honesty and knowledge that promote the mission, values and culture of Tune Hotels.com.
- Maintains a high level of product knowledge of the hotel and the surrounding area.
- Applies and demonstrates all GSE skills and competencies.
- Delivers consistent Tune Experience and Tune Service to all guests at all times.
- Communicates and describes the limited service concept accurately and consistently.
- Makes daily reservation count for arrivals and departures.
- Register all incoming guests, making sure all pertinent information is obtained, identification checked, confirmation sheet is printed and signed by guest.
- Process add-ons and payments accurately.
- Supervise the housekeeping team and perform room quality checks.
- Maintains regular and consistent attendance and punctuality.
- Anticipates guests and hotel needs by constantly evaluating the hotel environment and guests for cues.
- Prepares and document accurate shift and daily reports
- Maintains a clean and organized workspace to enhance productivity.
- Fulfills any function in the hotel and multi-task as required.
- Recognizes and reinforces individual and team accomplishments.
- Provides coaching to newly-joined employees as required.
- Adheres to all company standards, procedures and guidelines.
Prerequisite:
- Candidate should have a good command of English and Bahasa Malaysia
- Able to multitask and work independently with minimum supervision
- Honest, reliable, efficient and professional at all times.
- Fun, friendly and humble with a cheerful attitude!
- Excellent knowledge of MS Word and Excel
Education
- SPM / Diploma in any field.
-
Responsibilities:
- Provide technical support for IT hardware (desktop/laptop computers, scanner, printer, server, firewall and network switch) and software (Windows, Office, Antivirus, database, companywide software, etc.) in setup, configuration, installation and maintenance for both onsite and remote user.
- Provides accurate and creative solutions to end user’s reported problems meeting all pre defined quality measurements.
- Elevate incident to IT vendors to resolve issues reported by users
- Administer and maintain all IT hardware.
- Document SOP and processes related to IT.
- Ensure user request and issues are handled according to company standards
- Proactively monitor systems for optimum performance and capacity constraints.
- Run diagnostics and employ preventive measures to main high availability servers.
- Monitor and administer network, servers and database security.
- IT analysis and recommendations in improving performance and efficiency of IT processes, IT hardware and related systems.
- Create processes to ensure data backup, data integrity and identify potential data errors.
Skills:
- Knowledge in desktop PC maintenance and troubleshooting in a network environment.
- Knowledge in Windows Servers, Operating Systems, network routing/connectivity, computer hardware/equipment, software distribution and application software troubleshooting.
- Have strong ability to organize and handle multiple tasks in a fast-paced dynamic environment.
- High comfort level working in a diverse environment
- Able to travel as and when required for hotel maintenance and setup
- Proficient in oral and written English and Bahasa Melayu
- Excellent computer skills and proficient in excel, word, outlook, and access
- Possess good interpersonal and communication skills to collaborate effectively with internal and external customers
- Sense of responsibility, commitment and ability to work independently.
Experience
- Minimum two (2) year of working experience in the related field.
- Experienced in managing UNIX, DNS, DHCP, HTTP, SMTP is an added advantage.
Education
- Possess a recognized Degree or Diploma in Computer Science/Information Technology or IT Professional certificate or equivalent.
-
Responsibilities:
- Provide 1st and 2nd level support for all internal/back end office application, web and business system.
- Conduct technical and functional discussion with vendors/developers/3rd level support and be the liaison person
- Participate in UAT exercise and prepare internal guide/documentations/FAQ for related systems.
- Provide support of user access request to related systems.
- Ensure user request and issues are handled according to company standards.
- Contribute knowledge base and document in SOP.
- Responsible for requirement analysis, customization and development of related systems.
- To understand project scope and deliverables and manage project within timeline and cost.
- Liaison between users and vendors to ensure smooth project delivery and support.
- Conduct system and integration testing
- Acts as subject-matter expert on business systems and processes and manages product quality
Skills:
- Good understanding of software development methodologies, application architecture, web-based technologies and travel industry related systems.
- Have strong ability to organize and handle multiple tasks in a fast-paced dynamic environment.
- High comfort level working in a diverse environment
- Able to travel as when required
- Proficient in oral and written English and Bahasa Melayu
- Excellent computer skills and proficient in excel, word, outlook, and access
- Possess good interpersonal and communication skills to collaborate effectively with internal and external business users.
- Sense of responsibility, commitment and ability to work independently.
Experience
- Minimum two (2) year of working experience in the related field.
- Experienced in managing IT projects, payment systems and business application administration is an added advantage.
Education
- Possess a recognized Degree or Diploma in Computer Science/Information Technology or IT Professional certificate or equivalent.
Find Hotel & Rates
Join us on
want to advertise
